Tag: marketing

24 Jan 2019

The Importance of Imagery in Content

Nothing hits the spot like some good, quality content. But what is “good” content?

While there is no substitution for quality writing, images and visuals play a major role in making good content. Visuals have the biggest impact when grabbing the readers attention. Breaking up writing with fun, helpful visuals often keep the audience on your page opposed to hitting the “X” button in the top right hand corner.

Types of Visuals

  • Images
  • Video
  • Infographics
  • Memes
  • GIFs
  • Screenshots
  • 360-Degree Video
  • Magazines

Visual Importance

It is not uncommon for most people to be reluctant on creating a lot of visuals for their content. It can take up a lot of valuable time and resources to create visuals that are worth sharing with your audience. This is time and resources that will pay off in the long run of things. A study that analyzed more than 30,000 Facebook pages found that 87 percent of user interactions happened on posts that had visuals with them. Similar results came from Twitter. Tweets with visuals get retweeted 150 percent more often than tweets that only contain text.

Visuals not only make content more appealing to looks at, but they significantly increase engagement online. One of the main reason behind this is that our brains tend to process visual information much faster.

Don’t be afraid to put some time and effort into adding visuals to you regular content. Try out different types and find out what works best for your audience.

08 Jan 2019

Crisp Experiences: New Year’s Resolutions for 2019

We asked our office to share their New Year’s resolutions with us for 2019 and here is what they had to say…


“In 2019, I’d like to continue to improve at all my hobbies (guitar, photography, art, etc.) I’d also like to continue to gain even more muscle and weight from working out. Finally, I will be taking a web development course in a couple of weeks so I’d like to be good enough to make a decent website by the end of the year.”

-Hayley Tillery, Lead UI Designer


“I used to do New Year’s Resolutions, but I stopped a few years back. I’ve really been putting a lot more focus on making my resolutions a daily habit and not just at the beginning of the new year. I’ve learned and changed a lot, but It made a difference to make it daily versus a one-time resolution.”

-Jason Harmon, Senior Coordinator/Content Director


“My words for 2019 are Faith, Strength, and Bold.”

-Joan Biddle, Content Developer


“My resolution is to expand my skill set so I can design better user experiences that are both influential and meaningful.”

-Jake Call, Lead UX Designer


“I don’t have a New Year’s resolution because I’m terrible with follow-through and I don’t like to set myself up for disappointment. I do have a word for the year, however, My word for 2019 is ‘growth.'”

-Kayla Pearce, Content Developer


“1. Return texts faster, 2. Read More and 3. become a more well-rounded person.”

-Lawrence Shaw, Junior Multimedia Specialist


“I don’t make myself a list of resolutions, but I do make general goals for each year. My main goal for 2019 is to pay off all debt. A bonus would be to get in shape & lose some weight… but one thing at a time.”

-Hannah Verret, Content Developer


“New Year Resolution: My NY Resolution is to make it to the gym at least 3 times weekly and no bread until March 1st. (Personal diet experiment)”

-Devan Dillard, Digital Marketing Strategist


“Thanks to an awesome suggestion from a coworker, I’ve decided to focus on a word for 2019 instead of doing the whole resolution thing. My word is “Future”. For me, this means I’m going to work on letting go of the past, and focus instead on building a solid and successful future. Paying off old debts, putting money away in savings, and working on my photography business are my smaller goals. Setting my sights on the horizon will hopefully keep me on track to a more positive year. Hopefully, haha.”

-Carisa Wenstrom, Lead Multimedia Specialist


“I don’t have any resolutions. Usually, if I want to do something, I just do them right away instead of waiting for the new year.”

-David Calhoun, Email Marketing Manager


“In 2019, I want to make more time for hobbies. While trying to juggle all the balls 2018 threw at me, I completely neglected carving time out to do the things I actually like to do.”

-Allison Droke Erickson, CRM Manager


“About my resolution… I can’t tell much, because this year I feel like the new year stands before me like a new chapter in my book of life, waiting to be written, and somewhere in the middle of it is going to be a trip across the ocean.”

-Aleksandra Kirievskaya, Junior Web Developer

29 Nov 2018
SEM Tips

5 SEM Tips for Your Company

Are you struggling with your SEM plan? SEM stands for Search Engine Marketing. It’s a simple idea, but it’s a powerful tool that should be taken seriously. Here are some tips to using SEM successfully.

Set and define a goal

In the big picture, everyone has a goal of making money, but that doesn’t usually happen overnight. Before you can really decide if a SEO campaign is right for your overall marketing plan, you have to set goals. These goals will help measure the progress.

Choose Keywords

A big first step is to find your “Keyword Gems.” Keyword Gems are keywords that you are already getting found for with low traffic, clicks, or page rank. You can find your Keyword Gems in the Google Analytics queries section or through a SEO tool like moz or soovle. Your keyword Gems can serve as the starting point for your keyword research process. You can expand on your keyword list by thinking of way to use variations with the same phrase and/or keyword.

Ad Copy

There is limited space for SEM ad copy, and it shows next to competition that is using the same keywords. Ad copy is extremely important. Unless you are able to entice a user to click on your ad, the steps to come won’t matter.

When writing the ad copy, look at the competition to see how they are targeting their SEM. What are they focusing on? It’s important to find ways to distinguish your ad from others and you’ll have a tough time doing so unless you know what your competitors are doing.

Landing Pages

Navigating users to a particular landing page is vital. Users want to go directly from the ad to the exact item it was offering. The content and URL for the landing page should be relevant to the keywords that the ad is using for targeting.

A successful landing page will make it clear what the next steps are, through a call to action. Make the call to action obvious with simple phrases like click here, call now, buy now, etc.

Finding success in SEM goes beyond setting up a keyword list and budget. It takes experimentation and strategic data analysis. Don’t be afraid to make changes and find what works best for you and your brand.


It’s extremely important to stay on top of your bids for keywords. Stay on top of what is and isn’t working. Increase the spend on certain keywords and eliminate or decrease spend on other keywords that are not giving you the results that you want. While it may be time consuming to check this often, you will need to periodically adjust bids and conversion ratio for every keyword.

Make sure that you are looking at the relevant date. The more the better can be true in this situation, but it’s not always the case. Don’t wait to make changes due to worry about waiting long enough. Sometimes making changes will improve things, and sometimes making a change won’t change the results at all. Test out what works best for you.

19 Nov 2018
Marketing for Holidays

Tips for Marketing during the Holiday Season

Do you find yourself overwhelmed during the holiday season? Chances are that if you’re overwhelmed, so is your audience.

De-Stress the Holidays

As exciting as the holiday season is, it can be equally as stressful. Everyone is concerned about money, time, and keeping everything organized. The holiday season can be crazy and it’s important to not add to the overwhelming atmosphere. Be careful about adding another task to their holiday to-do list.

Try focusing on giving the audience some solutions to the holiday chaos. Simplicity is key. Guide the audience with content on how they can improve their holiday experience or keep things running smoothly while still enjoying themselves. Provide them with a five-minute solution, two-step fix, or other simple strategies to lighten the holiday load.

Use Nostalgia

The holiday season often focuses on nostalgia. Stick with the classic holiday figures and traditions to ease some of the typical stress. Add references to movies, characters, songs, etc to things that you’re doing. You can pull on their heartstrings with tradition and remind the target audience of their happy holiday memories.

Incorporate gentle, nostalgic themes in the content to easily connect with your audience.

Pick a Focus

The holiday season encompasses many celebrations, including Christmas, Hanukkah, Kwanzaa, Three Kings Day, the Winter Solstice, and more. Don’t dilute the content or the message of the brand by trying to incorporating them all. Instead, use certain phrases the can encompass them all by referring to it as the holiday season.

When decided how to approach the holiday season, it’s important to consider you brand. This might mean referring only to these events as “holidays” and putting your emphasis on time with family, food preparation, or meaningful gift-giving.

29 Oct 2018

Halloween Marketing History

Halloween retail spending will be $9 billion in 2018 according to the National Retail Federation’s survey. That’s a little less than the 2017 record of $9.1 billion.

The History

Slightly fewer than 175 million are expected to celebrate Halloween this year.

One reason is that Halloween is such an affordable holiday. In comparison, it doesn’t cost as much as Christmas or Thanksgiving but still a lot of fun.

Shoppers are willing to spend money on something if it provides a lot of value. Halloween does that. They will spend a record $86.79 per person.


Dating as far back as the ancient pagan Celtic festival called Samhain–in which the end of harvest coincided with the opening of a liminal window into the spirit world–October 31st has always been an amalgamated swirl of sweets and the supernatural.

It wasn’t until 1934 that guising became known as trick-of-treating. The popularity of trick-or-treating briefly stalled during World War II due to sugar rationing, but by 1948, it was a common enough phenomenon that Jack Benny was doing jokes about it on his popular radio show, and by 1951, Charles Schultz was drawing the Peanuts gang wandering door-to-door wearing ghost sheets and witches’ hats.

Halloween was a thing people knew about, but before the 1950s, trick-or-treating simply wasn’t a part of most people’s Halloween celebrations. When the diminutive ghouls and ghosts did start showing up on people’s doorsteps, though, only sweets would placate them. Otherwise, you got egged , TP-ed, or worse.

27 Sep 2018
Mobile Apps

Mobile Apps: Does Your Company Need One?

It’s important to know that mobile apps aren’t just for big name brands. There are more small and mid-size businesses that are following the mobile trend because they understand that an effective mobile strategy involves more than just a mobile-friendly website.

You may even notice that many small businesses interact with their audience in their everyday life through their mobiles apps. These are the companies that are ahead of the game when it comes to taking their marketing to the next level.

Availability to Customers

Statistics show that the average American spends more than two hours a day on their mobile device. While it’s only a handful of apps that make up the bulk, users are still scrolling and scanning their device for the apps. Popping up during this can help your company get its name out there.

Direct Marketing Channel

Apps can serve many functions. They can provide general information, prices, search features, user accounts, messengers, news feeds, and many other options and tools .

A huge benefit of having a mobile app is that the information you’d like to give to customers is right there at their fingertips. Through tools like push notifications, you can get closer to customers and stay on their mind with direct contact

Value for Customers

Instead of sticking to the old point-collection card, digitizing any loyalty program you may have in place can make it possible for your customers to collect their rewards via your mobile app.

Stand Out

Mobile apps are still pretty rare for small businesses, and this is where the opportunity to take a big leap ahead of competitors.

Customer Loyalty

Last, but not least, the most important reason to build a mobile app is customer loyalty. There are so many different avenues to direct contact with the customer that it’s important to keep up your impact. It’s time to go back to making a true and sincere connection with customers, and making them a loyal follower of your product and/or service.

A mobile app is going to be a standard component of any business moving forward. The choice you make today will help set the foundation for the future of your business.

19 Sep 2018
Job Listing

We’re Hiring: Digital Marketing Analyst

Are you a high achiever looking to join an energetic and driven team? Do you thrive in a creative environment full of talented (and occasionally quirky) people? We are looking for creative, driven, and independent self-starters to join our rapidly expanding team in Memphis.

At Crisp, our passion leads us to the crossroads of technology & marketing, and we embrace the work hard/play hard mentality. Most importantly, we place our trust in our employees and provide them with everything they need to live up to their full potential and grow both professionally and personally.

Apply Here!

We are seeking a talented and motivated individual to empower the organization to be more data driven across the Marketing, Finance, and Product teams. A successful candidate will have a strong understanding of data manipulation, data relationships, spreadsheets, queries, and business intelligence tools. The position will perform deep analysis of performance data for internal consumption, as well as relentlessly pursue better ways to incorporate analytics into business processes and goals.

10 Sep 2018

Grandparents: Holidays and Marketing

National Grandparents Day was September 9 this year. How did you celebrate?

What do you think of when you hear someone talking about grandparents? Times are constantly changing, but the role that grandparents play isn’t. The idea that they’re elderly and living in a retirement home is a dated one.

The average age that people are becoming grandparents in the US is 50 years old now. They are still working and living a very active lifestyle well beyond the age of 50.

There are several things that you should keep in mind when targeting them in your marketing plans.

1. They’re hip.

Grandparents are just as busy as everyone else, if not more. They have social media, email, and iPhones all the same too. Most grandparents are still working along with playing a large role in their families. It would be a big mistake on your part to discount them and how tech savvy they are.

2. What works?

They still respond well to direct mail, but don’t count them out with online marketing. They are constantly growing with their use of technology. They are often overlooked as a target group, so they respond well when they’re called out. Reaching out through email, video, and even Facebook are all successful methods.

3. They have influence.

They play a large role in deciding at least three generations worth of brand choices. Their role is a dominant one that helps pave the way of future generations. So many of them are making daily brand decisions, not only for themselves, but for their kids and grandkids as well. By playing this role, they’re influencing brand choices for the next two generations.

Grandparents have always played an important role whether it’s in the family landscape or in a marketing strategy, so don’t miss out on the potential that targeting them can open up for you.